# A welcome flow with one code for 10% off and free shipping

Your welcome popup and first email should show one code that gives the whole offer. With [OneCode: Stackable Discounts](https://apps.shopify.com/rm-combo-discounts), the code `WELCOME10` takes 10% off every product and makes shipping free. Shopify's own discount codes each hold one kind of discount, so without an app this offer would be two codes for a new customer to find and enter.

A $60 first order gets $6 off and free shipping, so the customer pays $54.

![WELCOME10 at checkout: a $60 shirt reduced to $54, Economy shipping free, total $54](/images/checkout-welcome.png)

## Set up the code

1. Click **Create discount** and enter `WELCOME10`.
2. Click **Add Discount Type** and enter `10` in **Percentage**. Keep **Target** as **All Products**.
3. Click **Add Discount Type**, set **Discount Type** to **Shipping Discount**, and keep **Free Shipping**.
4. In **Maximum discount uses**, tick **Limit to one use per customer**.
5. Click **Save discount**.

Full steps: [a WELCOME10 code with 10% off and free shipping](/guides/welcome-discount.md).

## Put it in your flow

Use the exact same code, `WELCOME10`, in the popup and in the first email. Describe it as one offer, 10% off and free shipping, so customers don't go looking for a second code.

## Keep existing customers out

**Limit to one use per customer** stops a second use, but it doesn't check order history. A customer who has ordered ten times and never used `WELCOME10` can still use it once. There are two ways to narrow it.

- **Customer segment:** in Shopify, go to **Customers > Segments** and create a segment with the filter `number_of_orders = 0`. In OneCode, add the Global Condition **Customer Segment** and pick that segment. At checkout, Shopify matches the segment by the customer's account, email or phone number, so newsletter subscribers who haven't ordered yet qualify. A shopper with no customer profile doesn't match, so have the popup collect an email address before it shows the code.
- **Unique codes:** create a separate discount with the same offer, tick **Limit number of times this discount can be used in total**, and enter `1`. Then use **Create Bulk Codes** to generate the codes, export them, and load them into your email tool so each new subscriber gets a different code. Guests can use these codes without an account. Use a separate discount because the total limit applies to every code on the discount, including `WELCOME10`. This limits the offer to people you emailed, not to first orders. See [bulk unique codes](/guides/bulk-discount-codes.md).

## Other welcome offers

For $10 off a first order of $50 or more, replace the 10% product discount with an Order Discount, set **Value Type** to **Fixed Amount**, enter `10`, and add the condition **Cart Subtotal**, **Greater than or equal to**, `50`.

## Subscriptions

If a customer starts a subscription with the code, a code discount applies only to the first subscription order by default. To cover more orders, open **Subscription recurring limit**, tick **Limit discount to specific recurring cycles**, and enter the **Number of cycles**. With `3`, the discount applies to the first three subscription orders, counting the first one. See [Shopify subscription discounts and renewal limits](/guides/subscription-discounts.md).

![The Subscription recurring limit card with Limit discount to specific recurring cycles ticked and Number of cycles set to 3](/images/subscription-limit.png)

OneCode costs $9.90 USD every 30 days after a 7-day free trial, billed by Shopify. You can install it from the [Shopify App Store](https://apps.shopify.com/rm-combo-discounts).